James Weaver
James Weaver
Head of Marketing and Digital
Using Satago

Introduction to Satago

October 6, 2020 | 6 minutes

What is Satago?

The average business spends two full days every month manually chasing invoices. And yet, many still suffer from late payments. Pay.uk put the annual cost of late payments on small businesses at a shocking £23.4bn.

Satago solves this problem.

The award-winning app integrates with over 300 accounting platforms and leverages behavioural informatics, artificial intelligence and open banking to help you spot credit risks, get paid faster and access fast, reliable funding when you need it.

  • Take the hassle out of getting paid on time with automated credit control
  • Empower your business decisions with real-time customer credit insight
  • Cover cash gaps if and when you need to with reliable single invoice finance

Getting set up

You have been given access to Satago through your accountant, this means that your accounting software is already connected to the platform and you can start using the tools as soon as you login.

You should have received an email from Satago inviting you to login to the platform. Check your spam if you can’t find the email or get in touch with our team: help@satago.com.

Once logged in you can navigate to Satago’s risk insight, credit control and finance tools.

Watch this short video for an introduction to the platform.

Credit Control

Satago’s credit control tool takes the hassle out of getting paid on time by sending automated payment reminders, monthly statements and thank you emails to your customers. Our automated emails are proven to reduce debtor days while helping you maintain great customer relationships.

“We tried a couple of solutions to reduce our debtor days, but none even came close to Satago. Out of the box, it synced up with our Sage Software and we saw an immediate response from our customers. I can’t recommend this app enough.”

Duncan Dibble, Transformation Director at More Group
  • Watch this short video to learn how to turn on automated emails and start sending payment reminders to your customers.
  • Visit the Templates section of the platform to adjust the contents of your emails. Use the ‘snippets’ tool to add information such as the customer name, due date and a link to the original invoice. This information will be pulled in from your cloud accounting software.
  • Customer replies are tracked in the app, making it easy for you to stay on top of invoice queries.
  • Satago Plus customers can connect their mail server to the platform and send automated emails from their existing email address (or an address of their choice). Talk to your accountant about upgrading today.

Risk Insights

In these changeable times it is more important than ever that businesses protect themselves from the risk of late payments and bad debt.

Satago’s risk insights tool gives you accurate insight into your customers’ credit rating at the touch of a button. Like a digital financial advisor, the platform uses real-time data to tell you if a customer is high or low risk based on their credit score and previous payment history, suggests workable payment terms and notifies you if anything changes.

  • Visit the Credit Search section of the app and type the name of any business into the search bar to view their credit summary.
  • Visit the Analysis section of the app for insight on your aged debtors.
  • With your current plan you can access unlimited credit summaries and 3 full credit reports a year. If you’d like to increase your credit report allowance, speak to your accountant about upgrading your account to Satago Plus.

Invoice Finance

If your business needs working capital to fund future projects, purchase stock or pay an unexpected bill, you can get an advance on your unpaid invoices with Satago’s single invoice finance and receive cash in the bank in a matter of hours.

Satago’s intuitive technology automatically selects which of your invoices are eligible for finance, displays the amount you can advance and the rate per day and over 30 days. Our costs are completely transparent with no hidden fees.

  • Visit the Eligible Invoices section of the app to view which of your invoices are eligible for finance.
  • Unlike some invoice finance providers, Satago requires no long-term commitment. Meaning you can decide which invoices (if any) you want to finance and when.
  • For added security, Satago offers optional bad debt protection on your financed invoices.

“The speed at which you can drawdown funds is the fastest by far.  All costs are given at the time of funding, giving us a full view from the outset, we can pick which invoices we want to include and any transactions are automatically fed through to our accounting software, making it easier for our accounting team.”

Vaughan Roberts, Director, Carbon247

If you have any questions about using the Satago app, visit our FAQ page or contact the team today.

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