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FAQ > Will my customers know that I’m financing my invoices?

Will my customers know that I’m financing my invoices?

No. Satago is designed for you to interact with your customers directly and that is how we like it.  In the majority of cases, your customers will not know that you are using Satago to finance invoices.  Obviously, if we need to use a collection agency, your customer might come to hear that you have sold your invoice.

It will remain your responsibility to chase your invoices using our CRM platform. The only thing that we ask is that reminders are set to go out every 14 days at a minimum.  Your customer will be directed to pay their invoice to an account in our name (but not disclosed to them) held in trust for our users.