Back
FAQ > Can I find out if the Reminder/Statement/Thank You email was opened?

Can I find out if the Reminder/Statement/Thank You email was opened?

Satago monitors Reminders, Statements and Thank You emails to try and tell you whether they have been received and opened by your customers. 

Go to Messaging > Sent Messages and view the Status column. You can see whether the email was delivered and whether it was opened and when: